Access to and use of this website (hereinafter “Site”) and the products and services available throughout this Site (collectively referred to as the “Services”) are subject to the following terms, conditions and notes (the “Terms & Conditions”). By using this Site and its Services, you (the User or Users) are agreeing to all of the Terms & Conditions, as may be updated from time to time. Please read the Terms & Conditions carefully and check this page regularly to monitor any changes. If you do not agree to the Terms & Conditions, you should not use the Services of this Site. If you do not agree to any change to the terms, then you should stop using the Site. The Site operates in English and Greek language.
Any changes made after you have placed an order will not affect that order, unless we are obliged to make the change by law.
Daperis (or the “Company” or “we” or “us” or “our”), which operates the online shop www.daperis.com is the trading name of Daperis Evangelos , an individual company registered in Greece with under the GEMI no. 123820502000. Our VAT number [070885571] (Α’ Tax Office of Athens). You can find us on 13, Thiseos Str., 10562 Athens, Greece or contact us at +302103210313 or by email at info@daperis.com. Please contact us on any question, feedback, comment or complaint you might have.
These terms and conditions, together with our current prices, delivery details, contact details and data protection policy, set out the whole of our agreement relating to the supply of the Services. Nothing said by any third person on our behalf should be understood as a variation of these Terms & Conditions or as an authorized representation about the nature or quality of the Services. We shall have no liability for any such representation being untrue or misleading.
The Ssite may contain links to other websites (hyperlinks or banners), which are not managed by us. We have no control over the linked sites nor the services provided or the personal data protection policy applied by them. The use of the linked sites will be subject to the terms of use contained within each such site, for the content of which the Users shall get informed. We bear no responsibility for any loss or damage that may arise from the use of those websites. Each User who makes use of the linked sites is responsible for this use.
The Site does not address to minors. If nevertheless minor users access the Services that are considered inappropriate for minor users or visit on their own initiative sites with inappropriate/offensive/unethical content and which cannot be continuously monitored by us, we bear no responsibility.
Users are personally responsible for the use of the Site and for all their activities on the Site. The User is solely responsible for any post, publication, mailing, transmission or generally for everything made available through our Services. Users also bear sole responsibility for the possession and maintenance of the telephone connections, computers and the equipment in general necessary for the use of our Services.
If a User violates the terms, his/her access to the Site on a temporary or permanent basis may be denied at our discretion. In case we notice any content that causes damage to a third party, we reserve the right to delete immediately the content as well as to suspend the function of the User account that violates the present terms.
1. USE OF THE SITE
Users may sign up in order to make the most of the Services and features available in the Site including with respect to their subscription to our newsletter. Alternatively, Users may place orders and make payments as guests without registering with our Site. Whenever required, Users will be asked to provide their true, current, accurate, full personal information (first name, last name, email address, billing and shipping address). Users also agree to keep and diligently update the registered data in order for them to be true, accurate, valid, updated and complete. In case of registration, Tthe account password you may choose should be unique and kept secure and you must notify us immediately of any breach of security or unauthorized use of your account. Users are solely responsible for all the acts realized under their password, their username and generally their account as well as for the proper use of their account, while the Company bears no responsibility for any loss or damage may arise from the incapability of the Users to follow and respect the present terms.
By submitting an order to us, you represent and warrant that the provided details are both valid and correct and that when your order is accepted and processed by us, payment will be made in full. By placing an order, you confirm that you are the person referred to in the Billing details.
If you are under 18 years of age, please do not register with this Site. Under no circumstances, we will not accept orders from those under 18.
You are eligible to use this Site if you:
– have agreed to the Terms & Conditions of the Site.
– have been issued a valid credit/debit card by a bank acceptable to us.
– have authorized us to process a charge or charges on their credit/debit card in the amount of the total purchase price for the ordered products.
2. PRODUCTS AND ORDERS
All orders are subject to availability of products, which means that items in your cart are not reserved and are available to other customers until the completion of your purchase. You can check the details of a product by clicking on it; by doing so, you are immediately redirected to a new page where you may view the details of the product: description, price, availability, product code; the option to choose the size that suits you, the quantity and either add the product to your cart or to your ‘Wishlist’. When you are on the checkout page, you must fill in your billing and shipping details (if different to the billing details) and add order notes. If you are a registered user, these fields will be automatically filled in.
We declare that we have shown the maximum level of care in order to ensure that the information provided on the Site regarding the description and the characteristics of the products, their availability, the total price (including VAT and taxes in Greece and shipping costs), the methods of payment and the methods and time of delivery are accurate and complete. The Company also declares that it carries out regular checks for the purpose of ensuring the validity and completeness of the above information. Notwithstanding the above, the Company shall not be liable in the event that any incorrect or incomplete information has appeared on the Site due to force majeure or slight negligence on the part of the Company.
Subject to the conditions set out below for the exercise of right of withdrawal or the rights in case of defective products, the risk of loss or damage of the products is transferred from the Company to the User as soon as the latter, or any person designated by the User, obtains physical possession of the products.
You can choose between the following delivery options:
– Courier service (delivery is free for orders in Greece, whereas for shipping outside Greece, fees are calculated depending on destination country)
– Pick-up option (available only after appointment with us).
Daperis will retain your order agreement for future use, such as for proof of agreed terms of sale, selected product(s) etc.
We reserve the right to cancel your order if one of the following occurs:
– Your payment is not authorized.
– There is no delivery service available in your location.
– You don’t agree to the Terms & Conditions of our site.
– One or more of the ordered items was listed at an incorrect price due to a typographical error.
3. CANCELATION
If you wish to cancel your order, please inform us via e-mail on info@daperis.com within one (1) hour from the completion of your order or call on +302103210313. Please be sure to include your order number and personal details in your request. You will be notified on when you will be reimbursed if you have already made the payment. Once an order has been shipped, we are unable to cancel it. We reserve the right to cancel your order if one of the following occurs:
– Your payment is not authorized.
– There is no delivery service available in your location.
– One or more of the ordered items was listed at an incorrect price due to a typographical error.
4. PAYMENTS POLICY
All our transactions are in Euros (€). You will be billed in Euros. If you are a customer whose credit/debit/prepaid card is not denominated in Euros, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. Please note, that if you purchase from a country which has other currency than Euros, then currency fluctuations and credit card charges may make a difference to the amount billed on your credit/debit card.
5. INSURANCE & DELIVERY
We insure each purchased product during the time it is in transit until it is delivered to the shipping destination. In case the delivery falls through due to the courier’s fault, we arrange a new delivery with no extra charge whatsoever.
All orders in Greece are shipped within 3-5 business days and are delivered in accordance with the below indicative delivery times.
Extra charges may apply for remote locations in accordance with the policy of DHL.* Non EU-Customers shall be also subject to charges that may arise from exchange rate differences, local customs clearances, etc., for which our company shall bear no liability.
We are not responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond our control. We are also not to be held liable or responsible for any failure to deliver your order due to events outside our reasonable control (‘Force Majeure’ clause).
If your order is returned to us because the courier or postal service could not complete the delivery to you for whatever reason, then you will be responsible for the repeat delivery costs.
6. RIGHT OF WITHDRAWAL
You have the right to withdraw from the purchase contract, without having to announce the reason why you want to return the products, within fourteen (14) calendar days after the products have been delivered to you. The return policy applies for example in case that you are simply not satisfied with the product you received and you would like to return it and possibly proceed with the purchase of another one from our Ssite. This suggests that you will have to make your decision clear to us before the end of the 14th day as stated above. Ιn case you refuse to accept a product that has been delivered to you, such refusal shall be considered as withdrawal only if you have informed us in writing by email of your intention to withdraw from the agreement. In any other case, we shall not be obliged to accept the product and return to you any amount received for this product.
The withdrawal notice must, in any case, be made in writing by an email at info@daperis.com and must contain your name, address, the date of order and a description of the product(s).
As soon as we receive your email with your decision to withdraw, you will receive a confirmation email by us; please make sure that you have our confirmation email. You then have the right to return the product to us by post along with the original receipt purchase. For you to actually withdraw from the purchase contract, the following requirements should be met: the product should be in its original shape and should come in its original packaging with all the accompanying documents (receipt etc).
Regarding the return of the product to us, the shipping expenses is your responsibility and you are free to choose whichever delivery method is available to you. These expenses are not covered or reimbursed by us. You will then be reimbursed with the full amount of your order. For bank fees and additional charges that may be imposed by a bank for the return of the paid amount, these bank fees and charges are not covered by us. The money will be refunded in the same way as it was received by us in the initial payment within 14 days from the day we received your return. If you choose to receive your refund in another way of that of the original charge, you will be responsible for any extra fees that may arise by that choice.
You will be notified for your refund with an email sent to your registered address.
If the above 14-day deadline is not met and if the product is not returned in its original condition, we will not accept the return nor will we reimburse the above stated amounts.
7. DEFECTIVE PRODUCTS
If you consider that the product yoy have received is defective, you are entitled to send it back to the Company unused, without damage and with the receipt of sale and also, inform the Company by email, about the defect of the product. The Company shall examine the product and inform you by e-mail within a reasonable period of time whether you are entitled either to receive a refund (including with respect to shipping costs and other reasonable expenses) or replacement of the product (if stock is available).
The refund or replacement will take place within 14 days from the day the Company informs the User that the product has been identified as defective. For the avoidance of doubt, a product will be considered defective in case of incorrect pricing or where an error has been made with respect to the type and/or the quantity of the delivered product or when the product fails to meet the expected standards on the basis of appearance or use.
The refund to the User shall be made by the same means by which the User has made the payment. Specifically, in case of credit card payment, the Company will be obliged to inform the Bank about the cancellation of the transaction and upon that information, the Company shall not be responsible for the time and manner of execution of the return of money by the bank. In case of payment by bank transfer, the Company will refund the amount by transfer of funds to the account of the User.
812. INTELLECTUAL & INDUSTRIAL PROPERTY RIGHTS – TRADEMARKS
The intellectual property right is obtained without any formality and without any clause banning its offense being required. Our Site’s content, which contains each and every trademark, distinctive mark, trade name, as well as graphics, photographs, design, text and logos, information material and data of any form , software and all HTML and other code contained in this Site, constitutes intellectual and industrial property owned by us or third parties and is protected by the relevant provisions of Greek, European and International Law.
Pursuantly, any reproduction or redistribution of any kind (indicatively, transfer, distribution, resale, renting, republication, reproduction, electronic or mechanical broadcasting, save, print) of the above listed content is absolutely prohibited.
Our content does not constitute and shall not in any case be considered as express or implicit assignment of license or right of use of any Trademark appearing in it without our written consent or of any third party that may be proprietor of the Trademarks appearing in it. The trademarks, logos, distinctive marks appearing in this Site and the display of persons, places or things that constitute part of its content, belong to us or to third parties. Their use is strictly prohibited without our prior written consent, unless otherwise provided for in the Terms & Conditions in force.
We do not promise that the functional aspects of the Site or its content will be error free or that this Site, the content or the server that makes it available are free of viruses or other harmful components and is not to be held accountable for any damages caused by such. We always recommend that all Users ensure they have up to date virus checking software installed.
9. DATA PROTECTION POLICY
In order to ensure the uninterrupted access of the Users to the information and the services of the Site, we, as data controllers, will process the personal data of the Users during their visit and navigation on the Site, their subscription to the Company's newsletter and the conclusion of electronic agreements in accordance with the applicable national and European legislation. Personal data is any information that identifies the User such as name, home address, e-mail, telephone number, personal identification number, credit card details. Data processing is any act of collection, registration, storage, retention, modification, retrieval, search, transmission, combination, deletion and destruction of personal data. The Company may use data collection or data navigation technologies such as cookies (necessary cookies, advertising cookies, performance cookies, functionality cookies). Cookies are computer files stored on the hard drive of the User's computer. The operation of the Site may be affected if the User chooses to restrict or delete the operation of specific categories of cookies. The processing of personal data by the Company depends on the purpose of the processing and, at the end of the period of processing, the Company shall delete the relevant data. The Company declares that it has implemented necessary security measures in order to ensure that the processing of personal data is protected against the risk of loss, misuse and unauthorized access or disclosure. The User has the right to be informed by the Company if their personal data is being processed (right of access) or to inform the Company in writing that they wish to correct inaccurate data (right of rectification), that they dispute the accuracy of the data or that they consider that the processing is unlawful (right of restriction), that they wish to receive a copy of their data in a machine-readable format (right of portability) or that they wish that the Company ceases the processing of their personal data (right to object). The Company also declares that it will not transmit the Users' personal data to third party recipients, except in cases where the User provides prior and written consent or in cases where this is required for the exercise or support of the Company's legal rights or for the Company's compliance with any legal obligation. For any further clarification regarding the data protection policy of the Company, the User may contact the Company at the contact details listed above. In case the User considers that their data protection rights have been violated, they may submit a complaint to the Personal Data Protection Authority, 1-3 Kifissia Avenue, P.C. 11523, Athens, Greece, tel. No: 2106475600, email: complaints@dpa.gr.
10. LIABILITY
We are not responsible for any loss, damages or costs that may arise from the use of or the incapability to use this Site of any person, or referring to any inability to run, error, omission, interruption, defect, delay of operation or broadcast or system line fall. We are not responsible for any loss, damage or virus infection of the computer or of any other electronic means used by the User to access, visit, use or download material, data, text, images, video or sound from its content.
The Services available through the Site are provided to the Users of the electronic shop “as they are”. The Company is not liable for any legal claims of civil or penal nature regarding the function or the use of this Site, nor for any kind of damage caused either by visitors of the Site or by third parties.
11. APPLICABLE LAW AND OTHER TERMS
The present terms and conditions as well as every amendment of them are governed by and interpreted according to the Greek law. If any provision is considered invalid or reversible, it expires ipso iure without the force of other terms being affected by this reason. In the event of any dispute associated with the use of this Site, that dispute shall be subject to the exclusive jurisdiction of the courts of Athens.
Please also note that for any dispute arising in relation to your transactions with us you have the right to file a complaint with the «Consumer Ombudsman» which is an alternative dispute resolution mechanism. Please visit www.synigoroskatanaloti.gr/index.html for additional information.
COOKIES POLICY
We use cookies when you visit our site. There are four main types of cookies – here’s how and why we use them.
- Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Cart” and “Wishlist”.
- Site analytics cookies – these cookies allow us to measure and analyze how our customers use the site, to improve both its functionality and your shopping experience.
- Customer preference cookies – when you are browsing or shopping on Daperis, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.
- Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “Help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete Daperis user experience that we pride ourselves on providing our customers.